Brand's performance
1.5
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
0%
Average Response Time
0%
Solution Rate
0%
Average Ratings
10%
Customer Retention Rate
0%
Category ranking
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Fabiani - Rewards

No resolution
1/10
Ndivhuwo Paul Ratshisusu
Ndivhuwo Ratshisusu filed the complaint
20 December 2022
I bought 2 items at East Rand Mall at Fabiani on Saturday, 17 December 2022.
The cashier asked for my ID number then I paid cash.
He told me that I have won something either a voucher or money but I will receive an sms. The cell phone number on the system was not mine but there was my name and surname.
Can you please advise on the query above.

My number is 081 548 7493/ 0833001081
My name is Ndivhuwo Ratshisusu
ID Number: 861214 5980086
This complaint has a private attachment.
Incident date: 20 December 2022
Ndivhuwo Paul Ratshisusu
Ndivhuwo Ratshisusu rated the brand
7 March 2023

They ignored my complain and decide to close it so clearly they don't take their clients serius

This complaint has been considered as not resolved.
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