Exact
Exact
Men's and Women's Clothing
Brand's performance
1.5
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
0%
Average Response Time
0%
Solution Rate
0%
Average Ratings
10%
Customer Retention Rate
0%
Category ranking
Men's and Women's Clothing
1 Lacoste 36.8
2 Markhams 21.5
3 PEP 15.9
...
Exact1.5
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Exact - The worst service i have ever gotten

Awaiting reply
Kayla Botha
Kayla Botha filed the complaint
2 September 2024
The worst customer service I have ever received. Waited 50 minutes for a simple return & refund. One staff member, female was very condescending and sarcastic. I just opened an account on Saturday but after this horrible experience and service I am strongly deliberating just closing the account.
Incident date: 2 September 2024
Kayla Botha
Kayla Botha is awaiting for brand response
Complaint #517024
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