On the 30th of October i bought shoes at Exact golden acre cape town and i paid with my bank card. payment went through and their printer did not work. i was told that i cant get the shoes that i bought because there was not slip. they told me to bring bank statement to prove the there was a transaction and brought it today the 9th November and i still did not get my refund as they did not give me the shoes. i am very disappointed with the service the way they treated me. I use money to travel to the city centre and i just lost my job to waste the little i have going to exact 5days a week.
Incident date: 30 October 2021
This complaint has been considered as not resolved.
This page does not represent the brand's official online site. If you wish you may file your complaint directly through the channels provided by the brand and/or through the channels of regulators or conflict resolution bodies. All visible contact information, image or logos are presented according to the information sent by the users and/or the distinctive signs that the brand presents in the market and in its communication.
To leave your comment you must sign in.