eThekwini Metropolitan Municipality
eThekwini Metropolitan Municipality
Brand's performance
11.1
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
7.7%
Average Response Time
0%
Solution Rate
7.7%
Average Ratings
10%
Customer Retention Rate
50%
Old Winklespruit Municipality
  • 031 311 1111/ 2121
  • City Hall, 263 Dr Pixley Ka Seme (West) Street, Durban

  • [email protected]
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eThekwini Metropolitan Municipality - Water bill

No resolution
Sarojini
Sarojini filed the complaint
22 June 2022
I am being charged R46676.11 for water for period 03/02/2022 to 09/06/2022 with no arrears on my bill . There are only 2 members in my house and it’s impossible to consume that amount of water. My account is up to date with no outstanding balance .
This complaint has a private attachment.
Incident date: 22 June 2022
This complaint has been considered as not resolved.
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