eThekwini Metropolitan Municipality
eThekwini Metropolitan Municipality
Municipalities
Brand's performance
10.0
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
0%
Average Response Time
0%
Solution Rate
0%
Average Ratings
0%
Customer Retention Rate
100%
Category ranking
Municipalities
1 Emalahleni Local Municipality 13
2 Rustenburg Local Municipality 11.8
3 Merafong District Municipality 10
...
eThekwini Metropolitan Municipality10
Old Winklespruit Municipality
  • 031 311 1111/ 2121
  • City Hall, 263 Dr Pixley Ka Seme (West) Street, Durban

  • [email protected]
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eThekwini Metropolitan Municipality - No answer at ethekwini call center

No resolution
Desigan
Desigan filed the complaint
13 January 2023
I've tried calling the ethekwini call center because we have no electricity for 5 hours. I was on the line for 25 minutes and no one answered. I also tried using the watts app service, that was also of no help. This type of situation has happened in yhe past as well , always no answer at the call center. Service delivery is deteriorating.
Incident date: 13 January 2023
This complaint has been considered as not resolved.
Complaint #249123
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