Brand's performance

Unsatisfactory

Satisfaction Index over the past 12 months.

Response Rate

7.7%

Average Response Time

0%

Solution Rate

7.7%

Average Ratings

10%

Customer Retention Rate

50%

Category ranking

1 Emalahleni Local Municipality 13

2 Rustenburg Local Municipality 11.8

3 eThekwini Metropolitan Municipality 11.1

Old Winklespruit Municipality

031 311 1111/ 2121
City Hall, 263 Dr Pixley Ka Seme (West) Street, Durban
[email protected]

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eThekwini Metropolitan Municipality - F240123/842. and f240213/2091

Dumsani filed the complaint

28 February 2024

Water at my property from unknown source and the query has been logged several times and no one attended or responded to my query. Every time I do a follow up the ref number is closed and the reply is the query is sorted but nothing is done and the water is still leaking.

Incident date: 28 February 2024

This complaint has been considered as not resolved.

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