Brands

UIF - Unemployment Insurance Fund

Unemployment Insurance Fund

(8%)

Mr Price

Clothing

(6.3%)

Steers

Fast Food

(4%)

City Power

Electricity utility

(2.3%)

Telkom Mobile

Telecommunications - mobile

(16%)

Pick n Pay

Groceries

(12.6%)

eThekwini Metropolitan Municipality

Municipalities

(10%)

The courier guy

Courier services

(17.1%)

Dis-Chem Pharmacies

Pharmacies

(43.8%)

Netstar tracking

Car tracking companies

(9.9%)
eThekwini Metropolitan Municipality

eThekwini Metropolitan Municipality

@ethekwini-metropolitan-municipality
Municipalities
Government- Central, Provincial, Municipal » Municipalities
Complain
activity complaints performance 1.6 thousand
10
Satisfaction Index
How is it calculated?
Category ranking
Share this page
Is this your company? Click here

eThekwini Metropolitan Municipality - Correcting a billing error

Awaiting reply
129422
86
0 likes
0 comments
Follow complaint
Nicholas Lovell-Greene filed the complaint
In 2018 the municipality billed me for an additional electricity meter in error approximately 4 times. I reported the error at the time. The supervisor N. Zulu at the Hillcrest office investigated and acknowledged it was a billing error, put a note against my account to this effect, and apparently mailed the appropriate department to pass a credit.
I have now followed up about 6 times over the past 4 years and get no resolution to the problem.
I have since mailed a variety of people made numerous calls and get no positive response.
28 Jun 2022
Nicholas Lovell-Greene added an answer

This is now becoming tiresome. This complaint has elicited no response and once again one wonders what municipal management hope to achieve by offering a complaints portal and not responding to the complaints lodged on that portal.

Perhaps someone reading this has some sense of civic service and will respond. I will not hold my breath.

Nicholas Lovell-Greene is awaiting brand resolution

Similar complaints

City of Ekurhuleni Metropolitan
30 June 2022
City of Ekurhuleni Metropolitan - Loadshading for 8 days
City of Ekurhuleni Metropolitan
30 June 2022
City of Ekurhuleni Metropolitan - Power cut for 8 days
eThekwini Metropolitan Municipality
22 June 2022
eThekwini Metropolitan Municipality - Water bill

Comments (0)

This page does not represent the brand's official online site. If you wish you may file your complaint directly through the channels provided by the brand and/or through the channels of regulators or conflict resolution bodies. All visible contact information, image or logos are presented according to the information sent by the users and/or the distinctive signs that the brand presents in the market and in its communication.