Eskom
Eskom
Electricity and/or Gas - Distribution
Brand's performance
19.1
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
20%
Average Response Time
4%
Solution Rate
20%
Average Ratings
10%
Customer Retention Rate
50%
Category ranking
Electricity and/or Gas - Distribution
1 Eskom 19.1
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Eskom - Unscheduled loadshedding

No resolution
10/10
Simma Singh
Simma Singh filed the complaint
24 December 2022
We do not have any electricity as there was no loadshedding scheduled.
Incident date: 24 December 2022
Simma Singh
Simma Singh rated the brand
9 March 2023

Eskom is terrible

This complaint has been considered as not resolved.
Complaint #236222
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