Brand's performance
18.2
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
11.1%
Average Response Time
0%
Solution Rate
11.1%
Average Ratings
10%
Customer Retention Rate
100%
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Eskom - Power dips and failure

Resolved
Alexandra Hoffman
Alexandra Hoffman filed the complaint
9 January 2022
Power surged for about 3 hours and dimmed lights and then lights and electrical appliances went on and off and then power went out
Incident date: 9 January 2022
This complaint was considered resolved.
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