Eskom
Eskom
Electricity and/or Gas - Distribution
Brand's performance
4.1
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
20%
Average Response Time
4%
Solution Rate
0%
Average Ratings
10%
Customer Retention Rate
0%
Category ranking
Electricity and/or Gas - Distribution
1 Eskom 4.1
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Eskom - Power dips and failure

Resolved
Alexandra Hoffman
Alexandra Hoffman filed the complaint
9 January 2022
Power surged for about 3 hours and dimmed lights and then lights and electrical appliances went on and off and then power went out
Incident date: 9 January 2022
This complaint was considered resolved.
Complaint #81222
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