Eskom
Eskom
Electricity and/or Gas - Distribution
Brand's performance
19.1
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
20%
Average Response Time
4%
Solution Rate
20%
Average Ratings
10%
Customer Retention Rate
50%
Category ranking
Electricity and/or Gas - Distribution
1 Eskom 19.1
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Eskom - No electricity for 4hrs usual complaint

No resolution
Lana
Lana filed the complaint
29 December 2022
Aa isual and for the last 5 years nd more put power is not back
We never get turned back on on time and we constantly have power outages
Complex Barnlodge and across Neve get switched off same area and street we are ext 14 now but they keep changing our ext as we keep complaining
Incident date: 29 December 2022
This complaint has been considered as not resolved.
Complaint #238022
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