Brand's performance
4.1
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
20%
Average Response Time
4%
Solution Rate
0%
Average Ratings
10%
Customer Retention Rate
0%
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Eskom - No electricity

No resolution
1/10
Aletta Short
Aletta Short filed the complaint
12 December 2022
What is really going on at Eskom...they wanted a salary increase what they got...it is not our customer fault for all the fraud and sabotage at Eskom...you are so quick to put your fees up yearly that we barely can afford only to pay for not having elec..if the workers cant do the job, hire them who can...its getting worse not better....what is really the reason behind this loadshedding? Time to send our bills to Eskom for food damages....why isnt hhe CEO doing anything...if you cant stand the heat, get out of the kitchen.....not fair to us that are paying to struggle like this....
Incident date: 12 December 2022
Aletta Short
11 January 2023
No improvement...only getting worse....it does not help getting a new CEO if this not getting better...actually getting worse....i dont think SA going to survive this....time for Eskom to get the right people to do the job and stop hire people who sabotage and steals from Eskom...we are going our part when is Eskom going to do theirs
Aletta Short
8 February 2023
No real changes...still waiting to hear what the solution is going to be
Aletta Short
8 March 2023
No new news or changes...will still going on with the same path...I do not think South Africa going to survive this....only a real big miracle can help us now.
Aletta Short
Aletta Short rated the brand
29 March 2023

No new improvement...we still have loadshedding

This complaint has been considered as not resolved.
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