Eskom
Eskom
Electricity and/or Gas - Distribution
Brand's performance
19.1
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
20%
Average Response Time
4%
Solution Rate
20%
Average Ratings
10%
Customer Retention Rate
50%
Category ranking
Electricity and/or Gas - Distribution
1 Eskom 19.1
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Eskom - No electricity

No resolution
Nangamso Gugwini
Nangamso Gugwini filed the complaint
23 August 2022
Its been a week since we logged a eskom fault via alfred chat box for the whole street no ona is attending to the matter
Incident date: 23 August 2022
This complaint has been considered as not resolved.
Complaint #171622
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