Brand's performance
18.9
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
16.7%
Average Response Time
0%
Solution Rate
18.2%
Average Ratings
14%
Customer Retention Rate
60%
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Eskom - No complain assistance

No resolution
SFISO SUMMERS NGOBENI
SFISO NGOBENI filed the complaint
15 November 2021
On 2021-11-13.
Heavy storm hit our area. Lihawu msogwaba. Due to that, electricity distribution was distabed.
Several calls were made by me, to log complain regarding distabance of the power.
As today 2021-11-15, at about 12:00 NO assistance has been received. My children food in the fridge is becoming spoiled.
I have six [06] REF that I received during the logging of the calls.
I'm requesting assistance
Incident date: 12 November 2021
This complaint has been considered as not resolved.
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