Brand's performance
19.1
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
20%
Average Response Time
4%
Solution Rate
20%
Average Ratings
10%
Customer Retention Rate
50%
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Eskom - Meterbox replacement

No resolution
1/10
Pumzile
Pumzile filed the complaint
1 August 2024
Our meter box went off is blank from the 13 of july we did inform alfred chatbord they gave us 2 reference numbers first one ia 824590035 and others is 828217143
Incident date: 1 August 2024
Pumzile
Pumzile rated the brand
18 October 2024

I got nothing to say because i didn't get help

This complaint has been considered as not resolved.
Comments
Pumzile Author
1 August 2024

Our meter box went of from 13 july we stay in the dark until they gave us 2 reference numbers 824590035 and 828217143 we tried to report this to alfred chatboard we didn't get help until now our meterbox need to be replaced my contact 0685445979 email is [email protected]