Brand's performance
19.1
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
20%
Average Response Time
4%
Solution Rate
20%
Average Ratings
10%
Customer Retention Rate
50%
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Eskom - Loadshedding

No resolution
Elizabeth Nell
Elizabeth Nell filed the complaint
8 December 2022
Good day Eskom

How can you loadshed people for 10 hours a day???? What about the poor people who dont have solar power to run their fridges. Its Christmas and their food is going to go off. You are making the poor people even poorer because you didnt do maintenance and now you are blaming the public instead of yourself! Stop paying huge salaries to your people and stop stealing money and start doing what you are being paid to do. If u start thinking of the poor then maybe people wont do illegal connections. If you provide the service without loadshedding people will pay their accounts. 10 hours of loadshedding you are killing small businesses and making the poor people even poorer. How can you sleep at night?
Incident date: 8 December 2022
This complaint has been considered as not resolved.
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