Brand's performance
11.5
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
0%
Average Response Time
0%
Solution Rate
0%
Average Ratings
10%
Customer Retention Rate
100%
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Eskom - Load reduction at protea glen extension 12

No resolution
Ephraim Tshilongo
Ephraim Tshilongo filed the complaint
25 February 2022
I stay at protea glen extension 12 where there are load reduction every two or three in a week either in the morning or afternoon for 5 hours.my complain is that is not protea glen as a whole but only some areas.the load reduction affects normally the areas from protea glen extension 12 robots up to protea glen extension 14.from protea glen extension 12 robots up to extension 11 they don't have load reduction at all.
Please assist as I'm paying electricity.
Regards
Incident date: 25 February 2022
This complaint has been considered as not resolved.
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