Brand's performance
18.2
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
11.1%
Average Response Time
0%
Solution Rate
11.1%
Average Ratings
10%
Customer Retention Rate
100%
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Eskom - Cut me off, unfair

No resolution
Celeste
Celeste filed the complaint
16 February 2022
eskom cut me off due to their mistake sent me a huge bill I made payment arrangements to get cut off I paid R5800 on friday it's now wednesday and I'm still sitting in the dark. Phone eskom only to be told but you should be on. No eskom I'm still awaiting your technician
Incident date: 16 February 2022
This complaint has been considered as not resolved.
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