Eskom
Eskom
Electricity and/or Gas - Distribution
Brand's performance
19.1
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
20%
Average Response Time
4%
Solution Rate
20%
Average Ratings
10%
Customer Retention Rate
50%
Category ranking
Electricity and/or Gas - Distribution
1 Eskom 19.1
Is this your company? Click here

Eskom - Connection

No resolution
FRANS JOHANNES NICOLAAS STASSEN
FRANS STASSEN filed the complaint
29 November 2022
Waiting for connection and account number for months which is totally unexpectable we are moving into our new property on the 15th December 2022 without electricity what a shame. Only one advisor is trying to do his job which is impossible and other advisors are doing nothing
Incident date: 29 November 2022
This complaint has been considered as not resolved.
Complaint #216622
226 views
0 comments
Report
Comments
This complaint has no comments yet.
Similar complaints
Patrick
Patrick
19 September 2024
Eskom - No electricity supply

I have logged a complain with eskom,as i have been with out electricity as from…

Resolved
Pumzile
Pumzile
1 August 2024
Eskom - Meterbox replacement

Our meter box went off is blank from the 13 of july we did inform alfred chatbord…

No resolution
Thelma Mtsweni
Thelma Mtsweni
26 March 2024
Eskom - Electricity

We have problem we cant buy electricity is blocked

No resolution

This page does not represent the brand's official online site. If you wish you may file your complaint directly through the channels provided by the brand and/or through the channels of regulators or conflict resolution bodies. All visible contact information, image or logos are presented according to the information sent by the users and/or the distinctive signs that the brand presents in the market and in its communication.