Eskom
Eskom
Electricity and/or Gas - Distribution
Brand's performance
38.0
/100
Weak
Weak
Satisfaction Index over the past 12 months.
Response Rate
50%
Average Response Time
10%
Solution Rate
50%
Average Ratings
10%
Customer Retention Rate
50%
Category ranking
Electricity and/or Gas - Distribution
1 Eskom 38
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Eskom - Bombed transformer

No resolution
Tebogo
Tebogo filed the complaint
5 October 2023
Since from the 20th September 2023, the said transformer has been making noice, which we reported.
Then it burst on the 30th night
No electricity ever since
Incident date: 25 September 2023
This complaint has been considered as not resolved.
Complaint #386723
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