Brand's performance
11.8
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
12.5%
Average Response Time
12.5%
Solution Rate
14.3%
Average Ratings
10%
Customer Retention Rate
0%
Category ranking
Service Stations
1 Engen 11.8
2 Sasol 10
3 Caltex 1.5
Engen
  • 085 003 6436
  • Cnr Riebeeck & Long Street Cape Town
    PO Box 35 Cape Town 8000
  • [email protected]
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Engen - History

History since always

Brand presence 12-05-2020
No. of complaints 21
Reach 18.5 thousand

What is Satisfaction Index?

The Satisfaction Index expresses, in an objective way, the performance of brands on Complaints Book based on the interaction with users who have made complaints.

A good brands performance increases the Satisfaction Index.

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How can I ensure this information is secure?

The reliability of the Satisfaction Index is a major concern for us. The way to ensure maximum transparency and security about this whole process is to register this information in a totally transparent way. In the list below you can see the history of this information.

Records

Date SI
Sunday, 12 May 2024 - 16:20 11.8
Sunday, 12 May 2024 - 00:15 11.8
Saturday, 11 May 2024 - 08:15 11.8
Friday, 10 May 2024 - 16:10 11.8
Friday, 10 May 2024 - 00:10 4.6
Thursday, 09 May 2024 - 08:05 4.6
Wednesday, 08 May 2024 - 16:00 4.6
Tuesday, 07 May 2024 - 23:55 4.6
Tuesday, 07 May 2024 - 07:50 4.6
Monday, 06 May 2024 - 15:45 4.6