Brand's performance
10.9
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
12.5%
Average Response Time
12.5%
Solution Rate
12.5%
Average Ratings
10%
Customer Retention Rate
0%
Category ranking
Service Stations
1 Engen 10.9
2 Sasol 10
3 Caltex 1.5
Engen
  • 085 003 6436
  • Cnr Riebeeck & Long Street Cape Town
    PO Box 35 Cape Town 8000
  • [email protected]
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Engen - Rude and racist staff

No resolution
1/10
zaheer hamid
zaheer hamid filed the complaint
25 October 2022
Petrol attendant (Spider) and cash register staff @ Florida Glen Convenience Centre are extremely rude to customers that are not black, made a few racist comments towards me and my kids. Manager claims to be helpless
Incident date: 25 October 2022
zaheer hamid
zaheer hamid rated the brand
6 December 2022

useless

This complaint has been considered as not resolved.
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