Engen - Petrol attendant poured petrol instead of desiel

On the 14th of November 2022 around 11, was driving my car on reserve and as I always pour desiel and Petrol from all my car at this garage. I asked a petrol attendant to pour R200 Desiel as I'm rushing to a meeting.

My phone rang and I went outside the car to take out some documents from the boot when I smelled fuel and I screamed shouted loud to the attendant (I PETROL IYACHITHEKA) referring to the fact that he was spilling fuel LOTS of it on the floor fuel coming out from my car, he then slightly louhged and apologized. Which he was pouring petrol on 2 cars at the same which I reprimanded him about.

I then paid and drove off, few 50 metres away my self ad my mom heard a very loud noise from the back of the car with dark smoke coming from the back of the car and the car couldn't move faster.





I then tried to park the car on the side of the road and walked back to the Engen garage carnival city, I told Kgotso the attendant that my car stoped he then asked what happened. I told him I asked for desiel not petrol as it appears on the slip, he denied saying I asked for petrol as I always pour petrol I kept repeating it till I called for the management and discuss the matter. The manager asked where is my car parked? and I told them where. They said I must call a towing truck coz theirs is not around which I did call and they wanted R800 for towing, that's when they decided to dilute the petrol from my car by adding R500 worth of desiel and also poring a fuel injector cleaner that was KHOTSO AND HIS FRIEND that works there. We walked back to my car and they diluted the petrol then I drove back and dropped them off as my partner came and joined us. I then told them that should anything happen to my car I'll have them responsible and they agree and they both stated that they have done it to so many cars and non of the car owners came back. I drove the car till it was on almost close to reserve so I cn record how much I have spent per trip to seeing my clients and on the 24th November I went back.



I poured R200 desiel again and made a joke to the other attendant that please don't pour petrol again not knowing that the damage has gone far beyond. In less than 5 hours going to my mom's house the car started making weird sounds and I took it to the nearest BOSCH CAR SERVICES for diagnosis and result came back and stating that it was the petrol damage to the desiel car. I then took the diagnostic to the ENGEN GARAGE CARNIVAL CITY it was difficult getting hold of the owner of the garage and finding out that Mr KHOTSO is the cuson to the owner Mr LIJANE and KHOTSO wrote a false statement covering himself not stating what happened on the day,

I kept calling them without responding I had to taxify all the time when their brokers requested certain documents.



I have submitted everything they needed to their brokers only to find out today 4th January 2023 that they can't pay my claim and there was nor valid reasons. I have spent more than R8000 on taxify from my house in brakpan to fourways 7times in December and local trips, cnt even go buy school uniform for my 4 siblings and varsity registration because they been taking me from pillar to post without actual feedback.





Your assistance on this matter would be greatly helpful. Thanks





Regards

Tshepo Dludlu

Receipt of the petrol poured into my car