Brand's performance

Unsatisfactory

Satisfaction Index over the past 12 months.

Response Rate

11.1%

Average Response Time

11.1%

Solution Rate

11.1%

Average Ratings

10%

Customer Retention Rate

0%

Category ranking

Service Stations

1 Sasol 10

2 Engen 9.8

3 Caltex 1.5

Engen

085 003 6436
Cnr Riebeeck & Long Street Cape Town
PO Box 35 Cape Town 8000
[email protected]

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Engen - Longmedow

cameran chetty filed the complaint

16 December 2022

My brother asked the pumb attendant at engen LONGMEDOW to put R300 95 petrol he fills my tank up and goes and attend another vehicle we ask him y he filled the tanks up he just shouts and says passenger said must fill the tank went to speak to the manager Peter he says must fellow him to check the camera but instead he keeps me in the room without permission

Incident date: 16 December 2022

This complaint has been considered as not resolved.

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