Driver arrived in Nissan NP200 JGB445NW.
Stations pumps were occupied and two users were not able to assist me at the station. I proceeded to review my boot.
Upon sitting for about 3-5 minutes waiting to fil my tank,the user/pump attendant Names Trainee SOUL came to the pump and filled a car which arrived after me.It was a blue haval.
I approached him and notes that I was first.He proceeded to walk away and note that I was not correct.
I further noted it is incorrect for him to service a vehicle that arrived before me.
He proceeded to be unreasonable and validate filling the other car.
I approached the manager in the shop. And asked for the dealer number to no avail.
I paid for my fuel and waited for the managers number to no avail together with the owners number.
I noted in frustration that they cannot treat me the way they did.
I am disappointed and will never use another Engen station going forward.
Attendants name is Soul Mutlanyane
Manager was Mada 0725372693
Manager
This complaint has a private attachment.
Incident date: 4 November 2023
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