How can I contact Engen?

You can contact the brand by phone (085 003 6436), via email info@engen.co.za, or at the following address: Cnr Riebeeck & Long Street Cape Town PO Box 35 Cape Town 8000

How to make a complaint on Complaints Book?

Making an online complaint on Complaints Book is simple, free, and very intuitive. To make a complaint, you must be registered on the platform.Clicking the Make a complaint button will allow you to start your complaint, ensuring you always select the correct brand.Once all fields are filled in, the complaint will be sent for approval. Once approved, the brand will be automatically notified that it has a new complaint on Complaints Book.When filing a complaint, always fill in your personal details - name and phone number are mandatory - to facilitate identification by the brand.

Engen | Complaints Book

Name: Engen
Rating: 28.8

Brand's performance

28.8

/100

Weak

Satisfaction Index over the past 12 months.

Response Rate

25%

Average Response Time

25%

Solution Rate

25%

Average Ratings

Customer Retention Rate

100%

Category ranking

Service Stations

1 Engen 28.8

2 Sasol 10

3 Caltex 1.5

Engen

085 003 6436
Cnr Riebeeck & Long Street Cape Town
PO Box 35 Cape Town 8000
[email protected]

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John Wride

Featured

Engen - Unethical treatment of staff

My partner works as an attendant for Engen RandPark Ridge. She went to work yesterday (Monday) and discovered they had no fuel since the previous Saturday. The staff were told to not come to work until the garage has fuel as the owner was not going to…

Resolved

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