Emfuleni Local Municipality
Emfuleni Local Municipality
Municipalities
Brand's performance
10.0
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
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0%
Average Response Time
0%
Solution Rate
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Customer Retention Rate
100%
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Municipalities
1 Emalahleni Local Municipality 13
2 Rustenburg Local Municipality 11.8
3 eThekwini Metropolitan Municipality 11.1
...
Emfuleni Local Municipality10
  • 016 950 5000
  • Cnr Klasie Havenga and Frikkie Meyer Boulevard, Vanderbijlpark
  • [email protected]
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Emfuleni Local Municipality - Electricity smart meter from 17 september 2022 and flat rate still invoiced

No resolution
WJvZ Pienaar
WJvZ Pienaar filed the complaint
28 November 2022
My account number: 20013101

The Smart meter was activated on 16 or 17 September 2022 and I was still invoiced for the hole September and October on the flat rate of 768 kWh.

METER-NO: 50024269SM TARIFF: ELEC CONS LOW SEASON DOMESTIC (ITEM 2.2)
Curr = 29184.000 Prev = 28416.000 Cons = 768.000
Reading dates: Curr 2022/11/01 Prev 2022/10/01
ELECTRICITY 768.000 kwh 1542.28 231.34 1773.62
Incident date: 28 November 2022
This complaint has been considered as not resolved.
Complaint #215822
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