Emerald Insurance Company Limited - Opening a policy under false pretences

No resolution

Taran Beukes filed the complaint

16 August 2023

My 70 year old Grandfather was approached by an Emerald life agent who took down he's details informing him that he was going to be contacted for a funeral policy. After 2 deductions went off he's pension (SASSA) he asked me to help and find out why. After reviewing the documents he signed [ only he's name and ID number] I contacted Emerald life.

This complaint has a private attachment.

Incident date: 1 June 2023

This complaint has been considered as not resolved.

Complaint #336623

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