Brand's performance
10.0
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
0%
Average Response Time
0%
Solution Rate
0%
Average Ratings
0%
Customer Retention Rate
100%
Category ranking
Men's and Women's Clothing
1 Lacoste 36.8
2 Puma 34
3 Truworths 21
...
Edgars10
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Edgars - Unprofessional service

No resolution
10/10
Melanie
Melanie filed the complaint
29 August 2023
On Sunday your cashier with the name off Andiswa was so unhelpful to assist me with my new account
She was like someone who don't feel like to assist me and unprofessional
She don't even go the extra mile to help with the store date to activate my new account what other shops do to the new account holders.
She let me feel like a stupid in the shop Infront off other Edgars customer.this happens I N1CITY mall.
She give me a Edgar's card that is not been activated.so I lost interest in opening the account because I was been nippelited
Incident date: 29 August 2023
Melanie
Melanie rated the brand
17 October 2023

Unprofessional,no people skills Cashiers is only there to earn a salary

This complaint has been considered as not resolved.
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