Brand's performance
10.0
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
0%
Average Response Time
0%
Solution Rate
0%
Average Ratings
0%
Customer Retention Rate
100%
Category ranking
Men's and Women's Clothing
1 Lacoste 36.8
2 Puma 34
3 Truworths 21
...
Edgars10
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Edgars - Rcs edgars not allocating paymnet in time and give bad credit record

No resolution
3/10
Susan Cilliers
Susan Cilliers filed the complaint
30 August 2023
Edgars have been phoning me endlessly asking for payment , where I already pain before month end in July.
I have been issued with emails and sms's that my account is in arrears and I am up to date.

This is affecting my credit record - I paid per statement and haven't missed a payment, but the calls and sms's keep coming about my account being in arrears
Incident date: 1 August 2023
Susan Cilliers
Susan Cilliers rated the brand
9 November 2023

Not corresponding on time Doesn't allocate payments in time

This complaint has been considered as not resolved.
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