Brand's performance
10.0
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
0%
Average Response Time
0%
Solution Rate
0%
Average Ratings
0%
Customer Retention Rate
100%
Category ranking
Men's and Women's Clothing
1 Lacoste 36.8
2 Puma 34
3 Truworths 22
...
Edgars10
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Edgars - Fraud

No resolution
1/10
ELIZE-ANN STAPELBERG
ELIZE-ANN STAPELBERG filed the complaint
24 August 2023
An amount of R120 was added to my account. Description (Edgars club VIP fee). I have never signed up or give consent for this. Tried to call numerous times, transferred from one department to another without any success.
Incident date: 24 August 2023
ELIZE-ANN STAPELBERG
7 September 2023
Interest was added to my 6mths, interest free account.

An amount of R120 was added to my account which i did not signed for.
ELIZE-ANN STAPELBERG
ELIZE-ANN STAPELBERG rated the brand
3 November 2023

Closing my account. Good brand but will not support it in future

This complaint has been considered as not resolved.
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