Brand's performance
10.0
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
0%
Average Response Time
0%
Solution Rate
0%
Average Ratings
0%
Customer Retention Rate
100%
Category ranking
Men's and Women's Clothing
1 Lacoste 36.8
2 Puma 34
3 Truworths 22
...
Edgars10
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Edgars - Damaged shoes

No resolution
1/10
Pumzile Nonqana
Pumzile Nonqana filed the complaint
6 November 2023
I wore the shoes for the first time today at work I bought them yesterday at Edgars Prominade mall. The gold metallic thing is already broken ? I'm so disappointed with the quality of the shoes. I'm so hurt because I can't even return them because I have worn them
This complaint has a private attachment.
Incident date: 6 November 2023
Pumzile Nonqana
20 November 2023
My complaint has been resolved
Pumzile Nonqana
20 November 2023
My complaint has been resolved
Pumzile Nonqana
Pumzile Nonqana rated the brand
22 January 2024

Poor quality shoes and clothes

This complaint has been considered as not resolved.
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