Brand's performance
6.8
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
0%
Average Response Time
0%
Solution Rate
0%
Average Ratings
32%
Customer Retention Rate
20%
Category ranking
Men's and Women's Clothing
1 Lacoste 36.8
2 Puma 35.5
3 Markhams 25.5
...
Edgars6.8
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Edgars - Bad service

No resolution
Samukelisiwe
Samukelisiwe filed the complaint
21 December 2023
Incompetency of the Edgar's story at Mall of the south loosing clothes that I laybye for our kids Christmas and being told we don't know what happened to the clothes, we can either refund you or shop again, the store manager didn't even feel remorseful for my time being wasted and the whole issue not taken seriously
This complaint has a private attachment.
Incident date: 21 December 2023
This complaint has been considered as not resolved.
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