How can I contact Edgars?

You can contact the brand by phone ( 011 891 8000) or via the following email investorrelations@edcon.co.za

How to make a complaint on Complaints Book?

Making an online complaint on Complaints Book is simple, free, and very intuitive. To make a complaint, you must be registered on the platform.Clicking the Make a complaint button will allow you to start your complaint, ensuring you always select the correct brand.Once all fields are filled in, the complaint will be sent for approval. Once approved, the brand will be automatically notified that it has a new complaint on Complaints Book.When filing a complaint, always fill in your personal details - name and phone number are mandatory - to facilitate identification by the brand.

Edgars | Complaints Book

Name: Edgars
Rating: 10.0

Brand's performance

10.0

/100

Unsatisfactory

Satisfaction Index over the past 12 months.

Response Rate

Average Response Time

Solution Rate

Average Ratings

Customer Retention Rate

100%

Category ranking

Men's and Women's Clothing

1 Lacoste 36.8

2 Puma 34

3 Markhams 31.5

...

Edgars10

011 891 8000
[email protected]

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Diana

Featured

Edgars - Staff members

Today I went to the Edgars store in Durban West Street to change clothes for a refund, the staff gave me attitude, one lady was sarcastic and told me she does not have money inside her till, then she asked the next lady next to her to help me, she was…

Awaiting reply

Featured opinions

View all

ELIZE-ANN STAPELBERG

Closing my account. Good brand but will not support it in future

No resolution

Susan Cilliers

Not corresponding on time Doesn't allocate payments in time

No resolution

Veena

Very incompetent staff Customer is not important Response time is shocking Accounts…

No resolution