DSV
DSV
Distribution and courier
Brand's performance
8.9
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
11.8%
Average Response Time
2.4%
Solution Rate
11.8%
Average Ratings
10%
Customer Retention Rate
0%
Category ranking
Distribution and courier
1 Dawn wing 29.5
2 The Courier Guy 23.1
3 Courier IT 10
...
DSV8.9
Courier services
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DSV - Very bad service

No resolution
Desire
Desire filed the complaint
10 January 2023
I have been trying to get my cellphone delivred since the 4th of January, I have been hopping between mtn and DSV trying to get it sorted.. the driver's phone fails, they don't deliver my phone but also dont let customers know I have been waiting the whole day with no feedback phoned them twice..
Incident date: 10 January 2023
This complaint has been considered as not resolved.
Complaint #246323
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