DSV
DSV
Distribution and courier
Brand's performance
1.5
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
0%
Average Response Time
0%
Solution Rate
0%
Average Ratings
10%
Customer Retention Rate
0%
Category ranking
Distribution and courier
1 Dawn wing 29.5
2 The Courier Guy 17.6
3 Courier IT 16.3
...
DSV1.5
Courier services
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DSV - Useless!!!

No resolution
Jan Van der Walt
Jan Walt filed the complaint
11 November 2022
What a shocking service!!! Or shall I say no service at all!!! Been waiting for 3 weeks for a delivery of my parcel...driver says he came to my place, phoned me and I cancelled the delivery...twice!!! What a load of nonsense!!! Spent 24 minutes on the phone with the call centre only to be told they will have to phone me back!!! USELESS!!!
Incident date: 11 November 2022
This complaint has been considered as not resolved.
Complaint #205822
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