Brand's performance
18.9
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
14.3%
Average Response Time
1.9%
Solution Rate
15.8%
Average Ratings
40%
Customer Retention Rate
33.3%
Category ranking
Distribution and courier
1 Dawn wing 29.5
2 Courier IT 26.5
3 RAM Couriers 24.9
...
DSV18.9
Courier services
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DSV - Ride drivers

No resolution
Elsie
Elsie filed the complaint
25 January 2022
Some of your drivers in the north are so rude. His ss tshabalala
Incident date: 25 January 2022
This complaint has been considered as not resolved.
Comments
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