Brand's performance
9.3
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
11.8%
Average Response Time
2.4%
Solution Rate
12.5%
Average Ratings
10%
Customer Retention Rate
0%
Category ranking
Courier services
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DSV - Package not delivered

No resolution
Sebalamakgolo teddy
Sebalamakgolo teddy filed the complaint
21 June 2024
Dsv was suppose to deliver my package on a thursday and they did not

And i didn't get any message to say they wont be able to deliver

This is unacceptable
Because i hve already paid for the data for this month and i am only gonna use it few days
Incident date: 21 June 2024
This complaint has been considered as not resolved.
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