Brand's performance
Satisfaction Index over the past 12 months.
Response Rate
15%
Average Response Time
2%
Solution Rate
15.8%
Average Ratings
46%
Customer Retention Rate
40%
Category ranking
Distribution and courier
1 Dawn wing 29.5
2 Courier IT 26.5
3 RAM Couriers 24.9
...
DSV20.6
Courier services
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DSV - No delivery and lies

No resolution
Natalie Luck
Natalie Luck filed the complaint
15 December 2021
They have promised to have the parcel delivered for the past 2 days to Henly On Klip. They have the clients number to call to arrange delivery which they have not done.

I posted the parcel on the 5th December 2021!!!

There website is not working as well, so i am unable to track the parcel.
Incident date: 13 December 2021
This complaint has been considered as not resolved.
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