Brand's performance
1.5
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
0%
Average Response Time
0%
Solution Rate
0%
Average Ratings
10%
Customer Retention Rate
0%
Category ranking
Courier services
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DSV - No communication!

No resolution
Keitumetse Ramasodi
Keitumetse Ramasodi filed the complaint
8 April 2023
My order was supposed to be delivered on the 5th of April. I requested to work from home on the day so that I am able to collect the order. When I went on the site to track my order, the status reads delivery failed!
No one called me! I didnt even get a missed call notification
Ive been sending emails with no feedback
First time using DSV and I am disappointed no lies
Incident date: 5 April 2023
This complaint has been considered as not resolved.
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