DSV
DSV
Distribution and courier
Brand's performance
8.9
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
11.8%
Average Response Time
2.4%
Solution Rate
11.8%
Average Ratings
10%
Customer Retention Rate
0%
Category ranking
Distribution and courier
1 Dawn wing 29.5
2 The Courier Guy 23.1
3 Courier IT 10
...
DSV8.9
Courier services
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DSV - Mtn no feedback and no delivery

No resolution
Marion Struwig
Marion Struwig filed the complaint
20 January 2023
I received a call that someone would deliver my MTN handset without the biometrics testing. You tried to deliver twice and this did not work. 7933179 is the reference number. YMD5EA2022C35
Incident date: 20 January 2023
This complaint has been considered as not resolved.
Complaint #252523
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