DSV
DSV
Distribution and courier
Brand's performance
21.6
/100
Weak
Weak
Satisfaction Index over the past 12 months.
Response Rate
15.8%
Average Response Time
2.1%
Solution Rate
17.6%
Average Ratings
46%
Customer Retention Rate
40%
Category ranking
Distribution and courier
1 Dawn wing 29.5
2 RAM Couriers 27.7
3 Courier IT 26.5
...
DSV21.6
Courier services
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DSV - Mtn

No resolution
Slade Mostert
Slade Mostert filed the complaint
10 May 2022
Mtn should not be doing business with dsv couriers I can not receive my package because there fingerprint machines are broken so they'll rather drive toe customers and tell them the machine is defective instead of fixing it its easier to say sorry sir we wil reschedule your delivery but what they don't know is how urgent you need it
Incident date: 10 May 2022
This complaint has been considered as not resolved.
Complaint #124922
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