DSV - Late delivery + documents required

Good day.
Delivery was made late where I'm suppose to get my package within 3 days. Then, I don't have prove of address as I'm working late ours + most weekends and there should be an option to send a bank statement via app or prove of account. This very poor service as I ordered online because I don't have time to go to shops or banks. Very disappointed client here. I'll call MNT and ask if parcel can be cancelled so I can rather go instore when 1 day I get the chance to.

Hi...I made a plan to get documents and arranged for delivery on Tuesday,and yet today Thursday but still nothing was delivered...DSV a real joke and messing with people's time. Seems like they are in charge and just do as they please...