Brand's performance
6.3
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
7.1%
Average Response Time
1.4%
Solution Rate
7.7%
Average Ratings
10%
Customer Retention Rate
0%
Category ranking
Courier services
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DSV - I have still not recieved my parcel

No resolution
Emily
Emily filed the complaint
23 July 2022
My parcel was due to be delivered yesterday but it says delivery failed.
Incident date: 23 July 2022
This complaint has been considered as not resolved.
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