Brand's performance
17.0
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
13.6%
Average Response Time
1.8%
Solution Rate
14.3%
Average Ratings
35.7%
Customer Retention Rate
28.6%
Category ranking
Courier services
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DSV - Good received damaged

No resolution
Ebrahim
Ebrahim filed the complaint
14 June 2022
Couriered a box to Nelspruit and the contents were broken even though I wrapped them with bubble wrap. My business often uses your services for my orders.
This complaint has a private attachment.
Incident date: 29 April 2022
This complaint has been considered as not resolved.
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