Category ranking
Courier services
- (+27) 861 80 30 80
- [email protected]
DSV - Failure to deliver parcel
No resolution
Annemie Pieterse filed the complaint
15 December 2021
My parcel was delivered to an incorrect address on friday 10 December 2021. I have been given incorrect feedback, i was told that my parcel has been collected and will be delivered today 15 Dec 2021 when I followed up today got a new story and now it will only be friday.
Our town is so small i cannot see why the collection at the incorrect place and redelivery at my place cannot be done on the same day.
There is no service if i do not follow up everyday I do not get any feedback.
Our town is so small i cannot see why the collection at the incorrect place and redelivery at my place cannot be done on the same day.
There is no service if i do not follow up everyday I do not get any feedback.
Incident date: 10 December 2021
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