DSV
DSV
Distribution and courier
Brand's performance
1.5
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
0%
Average Response Time
0%
Solution Rate
0%
Average Ratings
10%
Customer Retention Rate
0%
Category ranking
Distribution and courier
1 Buffalo Couriers 43.3
2 Aramex 39
3 The Courier Guy 22
...
DSV1.5
Courier services
Is this your company? Click here

DSV - Failed to deliver

Resolved
Zanele Msibi
Zanele Msibi filed the complaint
12 October 2023
The Driver didn't get to my location and asked to meet at the school ( I don't stay AT the school) and since I can't travel I asked my sister to go (she had all the necessary documents) but the Driver refused and drove off! When I had told him that I couldn't get to where he was!
This complaint has a private attachment.
Incident date: 10 October 2023
This complaint was considered resolved.
Complaint #399123
382 views
0 comments
Report
Comments
This complaint has no comments yet.
Similar complaints
Zee
Zee
19 March 2025
DSV - Do not use dsv

Poor clientele and worse customer service, they are horrible

No resolution
Ziyanda
Ziyanda
9 December 2024
DSV - Poor service

My parcel was dispatched on the 28th of November by Pharmacy direct till to date…

No resolution
Lee Ann visagie
Lee visagie
2 December 2024
DSV - Courier no drivers

DSV phone me twice on one day 2 DECEMBER 2024 one from Johannesburg and other from…

No resolution

This page does not represent the brand's official online site. If you wish you may file your complaint directly through the channels provided by the brand and/or through the channels of regulators or conflict resolution bodies. All visible contact information, image or logos are presented according to the information sent by the users and/or the distinctive signs that the brand presents in the market and in its communication.