Brand's performance
8.9
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
11.8%
Average Response Time
2.4%
Solution Rate
11.8%
Average Ratings
10%
Customer Retention Rate
0%
Category ranking
Courier services
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DSV - Disgusted behaviour from the delivery towards my wife

No resolution
Ebrahim
Ebrahim filed the complaint
14 June 2022
Courier driver absolutely rude and displayed
disgusting behaviour toward a female. This is unacceptable and has just highlighted a concern for me, as I use your services weekly to dispatch my orders.
Incident date: 14 June 2022
This complaint has been considered as not resolved.
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