Brand's performance
1.5
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
0%
Average Response Time
0%
Solution Rate
0%
Average Ratings
10%
Customer Retention Rate
0%
Category ranking
Courier services
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DSV - Courier no drivers

No resolution
Lee Ann visagie
Lee visagie filed the complaint
2 December 2024
DSV phone me twice on one day 2 DECEMBER 2024 one from Johannesburg and other from cape town telling me they don't have drivers to deliver my package from mtn as i did already paid , and mtn said delivery takes between 1 and 4 days now dsv only want to deliver next week dates 9 December and 10 December 2024 i will not wait that long we also have a dsv office nearest to me is FreeState Bloemfontein i want it this week they can get a driver from Bloemfontein to deliver it to me .im not happy at all with this service i get from dsv i will aslo collect it at mtn store myself if i must do that.

Thank You
This complaint has a private attachment.
Incident date: 2 December 2024
This complaint has been considered as not resolved.
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