Brand's performance
17.4
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
16.7%
Average Response Time
10%
Solution Rate
16.7%
Average Ratings
26%
Customer Retention Rate
20%
Category ranking
TV Channels
1 DStv 17.4
2 SABC 1.5
MultiChoice Group Ltd
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DStv - Reconnect my service and collect unworking router

No resolution
Lungile
Lungile filed the complaint
19 July 2023
Hi So due to what ur saying I must stay disconnected due to outstanding amount of the internet route that need to be collected the router fails me it being two month now struggling with this thing
Your service is Very Very BAD
Incident date: 19 July 2023
This complaint has been considered as not resolved.
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