DStv
DStv
TV Channels
Brand's performance
18.9
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
13.6%
Average Response Time
5.5%
Solution Rate
15%
Average Ratings
32.9%
Customer Retention Rate
42.9%
Category ranking
TV Channels
1 DStv 18.9
2 SABC 1.5
MultiChoice Group Ltd
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DStv - Over billed

No resolution
Isaac Mahlangu
Isaac Mahlangu filed the complaint
6 January 2023
Iam on dstv compact+dstv internet supscription my montly instalment is 499 but now Iam told to pay 832 for what now caaan you please check for me
This complaint has a private attachment.
Incident date: 6 January 2023
This complaint has been considered as not resolved.
Complaint #243823
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